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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 67 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 123002 Views
  • 243 replies
  • 11 kudos

Resolved! Can’t setup Nest Protect with Nest Thermostat

We have a second home with a Nest thermostat & 2 Nest Protect (2nd Gen) that were all set up. Now both Protects are offline. I’ve factory reset the 1st Protect and cannot get past “Connect to a Nest Product in your home to assist with Set up” process...

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Oscargidas by Community Member
  • 1440 Views
  • 4 replies
  • 0 kudos

Nest protect software update: Issues

Hi folks,I believe there was a software update around August for our Nest protects. Since then, the one in the upstairs hallway (called upstairs) has been going off really frequently when our bathroom door is left open for even the slightest amount o...

slimkrazy by Community Member
  • 2418 Views
  • 11 replies
  • 0 kudos

RE-insalling Nest Protect with no QR code or 6-digit

Hello,I upgraded my WiFi a few days ago and set up all my Google stuff including Nest Thermostat. I waited to see if the 2nd Gen, hardwired, Nest Protect would update the info by itself BECAUSE... my Nest Protect is on a very high ceiling. I would ne...

Google Nest S3004PWBUS vs S3000BWES

Can someone tell me what the difference is between these? I want a battery operated unit, and these both seem to be set up that way. So what does "Pro" mean? Thanks.

allen770 by Community Member
  • 1391 Views
  • 4 replies
  • 0 kudos

Nest Live Stream share doesn't work on iphone

Update browser message displayed in chrome, safari and Firefox instead of live stream. In all cases the browser is updated to the latest version. This only impacts iphone, android phones work fine. I need this so I can share only one of my cameras wi...

RedBaron85 by Community Member
  • 3649 Views
  • 23 replies
  • 0 kudos

Google Nest Devices on a Verizon FiOS Network

I recently had need to change my wifi identity and ran in to an issue when trying to reconnect Google Nest devices using the new wifi name. I fully expected that it would be necessary to reset these devices because there is no way to change the wifi ...

sponake by Community Member
  • 2396 Views
  • 0 replies
  • 3 kudos

Protect disconnects from wifi

Hello, I have a Google WI-FI mesh network and recently bought a Nest Protect device. The setup went fine but I later noticed the device had gone offline in the Google Home app. I re-entered the Wi-Fi password through the Nest app and it reconnect imm...

John58 by Community Member
  • 339 Views
  • 0 replies
  • 0 kudos

Wifi jamming

My nest protect keeps telling me that it has detected wifi jamming. I haven't added any connections or new electronic equipment to my house since this started. What could be my issue and how do I fix this? I was told that the nest mesh system does no...

MaRain by Community Member
  • 4499 Views
  • 11 replies
  • 1 kudos
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