cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 106257 Views
  • 243 replies
  • 8 kudos

Pathlight doesn’t come on

I have tried everything to get my path light to turn on on my wired nest detector. It’s dark, it’s wired, I selected “always on” but it won’t come on.

Mikem78 by • Community Member
  • 683 Views
  • 3 replies
  • 0 kudos

P030 error on Smoke Detector install

I have 3 new Google Nest smoke detectors. Get P030 errors. Have tried installing on 2 entirely different networks.Tried installing on an existing and a new location within Nest App. Net the P030 error.Other products install just fine.

Steve1960 by • Community Member
  • 1046 Views
  • 4 replies
  • 0 kudos

Plusing Yellow Ring after a carbon Monoxide alarm

Had a carbon monoxide alarm in my basement due to a malfunctioning piece of equipment which has been resolved. The air has all been cleared and the no more carbon monoxide detected but all my other nest protects are still flashing yellow even after v...

Google home protect product without the need for nest app ?

Over the next 6-12 months I plan to replace our smoke detectors with wired (for power) smoke detectors due the need for one of our rooms (in a room) to be interlinked (UK building control requirement).I'm really liking the new wireless google door be...

No notifications

Hello,I might be dumb. But I have tried to get fire notifications to my phone. Ive read post and documentation. I am allowing notification for the app on my Android device and I enabled notifications on my Home app and Nest app. I triggered an alarm ...

Eidland by • Community Member
  • 1892 Views
  • 7 replies
  • 1 kudos

Next Protect Sensor Failed

Sensor failed - product is only 1 year old - tried to submit warranty claim but claim page has a bug that keeps erroring out - any suggestions on getting support? Page error: "Refresh this page and try again. Sorry, there was a problem with the form....

BG4 by • Community Member
  • 601 Views
  • 4 replies
  • 0 kudos

Nest protect will not connect. Error p030.

I have been through all the things that other people on this have suggested. Restarted router, restarted phone, reset protect, turned off mobile data on phone, tried with husbands apple as well as my android. I have also deleted my thermostat and 2 c...

Shelvis by • Community Member
  • 726 Views
  • 4 replies
  • 0 kudos

Path light not coming on

Installed a battery nest protect in my mother in laws dark hallway. The path light is not coming on. It’s pitch black in the hallway. Does the device only show path light during the pm hours or should it work any time of the day? It’s brand new out o...

heaterjdh by • Community Member
  • 753 Views
  • 4 replies
  • 0 kudos
to vote