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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2096 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 124940 Views
  • 243 replies
  • 11 kudos

Resolved! Nest Protect 2nd Gen - Smoke Sensor Failure

My Nest Protect chirps every few minutes and says the Smoke Sensor has failed. I followed the instructions to clean it but the issue continues. The area around it is free of dust and I continue to get the error after cleaning and moving the device to...

Shiyam by Community Member
  • 1423 Views
  • 4 replies
  • 0 kudos

Can't Run Safety Check from App

Hello,I am unable to run a safety check from the app but able to from the device.I have gone through all the troubleshooting options and it still won't work from the app.Has anyone had this issue? Is it ok to not do a safety check from the app as lon...

Sherrig70 by Community Member
  • 1263 Views
  • 3 replies
  • 1 kudos

Chirping Smoke alarm and now low battery notification

I believe I have a defective unit.It has been 4 weeks since the chirping stopped. At that time, I put in new Rayovac UltraPro Alkaline Batteries, even though I had new batteries in the unit form the original install. Now the unit is saying, “the batt...

PhilipR by Community Member
  • 1269 Views
  • 5 replies
  • 1 kudos

Nest Protect and New Google Home App.

There has been much chat about the latest Google Home App. and I can not help but think it would include the Nest Protect which has long been a forgotten step child of the current App. Can one of the beta users please confirm or deny that Nest Protec...

justsam by Community Member
  • 1818 Views
  • 6 replies
  • 1 kudos

Nest Protect and home light alerts

I have a fairly well integrated Google Home and recently purchased the Next Protect CO and Smoke Alarms. My partner is deaf and I'm trying to find a way for the house lights to be activated in the event of an alert or alarm. Along the lines of the li...

AKAUS by Community Member
  • 794 Views
  • 2 replies
  • 0 kudos

Google, just admit you don't care

It's been 2 years now since the last update on the changes for Works with Nest.Google did not give us a reason why they had to change it, no updates on how long we have to wait, no reason why they are not able to perform this update without leaving a...

Linked Nest Protects on separate WiFis

I live in a property with five floors, one flat on each floor. We want to install a Nest Protect system, with one Protect on each floor. We want to have these Protects interlinked so that if one sounds they all sound.The issue is that we don't have a...

AW2022 by Community Member
  • 955 Views
  • 4 replies
  • 0 kudos

Nest Protect Integration to Google Home App?

After spending a bunch of time on a customer service chat, I finally figured out that Nest Protect doesn't work with Google Home. You have to use the Nest App (which isn't really Google but kind of is Google). Integration of Nest Protect into Google ...

can't connect nest protect

I just moved in to a home that has about six Nest Protects + two Nest thermostats. I have successfully connected the thermostats. I have tried connecting two different Protects and both of them just spin and spin and never connect. I was trying to co...

ronfrank by Community Member
  • 2226 Views
  • 11 replies
  • 0 kudos
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