Nest keeps saying hi

[Neil4]

@EmersonB 

Following up on my Nest saying hi. It has started doing it again ,  done a reset and it still does it.  I have now removed the batteries and disconnected from the mains. 

[aatienza]

Hey Neil4,

Oh no! I'm sorry to hear that. To confirm, were you able to try using a new batteries to see if that helps? Also, try to run a Safety Checkup and let us know how it goes. Check out this link on How to start a Safety Checkup.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

[Neil4]

Hello Archie, sorry forgot to reply earlier, it is a wired version but i did put in new batteries as you suggested, and did a safety check up bit a day later it started saying hi again.

[Neil4]

Pressed reply by mistake.
so I ended

up getting a new one which is now installed

Thank you for your help though.

Neil

[aatienza]

Hey Neil4,

Thanks for the update. Let us know if you have other questions as I'll be locking the thread after 24 hours.

Best,

Archie