09-09-2021 05:32 PM
Having troubles with Nest smoke alarm. The QR code is destroyed and there isn't a key code. Is there another way to set it up ?
09-16-2021 02:50 PM
Hey there ToddMcc,
Sorry to see that the QR code on your Nest Protect is destroyed, but I'm happy to hop in here to help.
If your phone can’t scan the QR code, you can manually type in the key or serial number.
Tip: If you have a hard time reading your Nest product’s entry key or serial number, take a picture with your phone’s camera. Then open the picture in your photo app and zoom in.
Please let us know if you have any further questions or concerns.
Best regards,
Garrett DS
09-20-2021 11:47 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-22-2021 10:00 AM
Hey all,
It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post.
Best regards,
Jake