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Smoke sensor failed--again

Community Member

Attn:  Jake(Community Specialist) -- you closed my last thread on this topic while I was waiting for an escalated reply based on your message.  No one from next level has responded and it is well past 24-48 hours--


I am sorry for the late reply. I have escalated this to a higher Team who will be in contact over the next 24-48 hours. Please be on the lookout for an email from our Team, and let me know if you have any trouble seeing that.


Best regards,



Community Specialist
Community Specialist

Hi everyone,

In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion. When dealing with a thread you feel was closed too soon, definitely feel free to open a new discussion, but also make sure to include a good summary of the problem so the community can help out as some users that can help might not have seen the previous thread.