Trouble shooting

[Tverrichia]

My entire windows, doors and other devices are offline; how do I bring back online

[sicsacol]

Hi @Tverrichia,

Thanks for posting in the community. I understand some of your smart devices are offline, and you'd like to bring them back online. No worries, I'd be more than glad to assist you. To better support you, I have a few questions:

• Do you have any Google Nest devices? 
• When did the issue start? 
• Do you have third-party devices? 
• Have you tried any troubleshooting steps so far?

Please let me know the answer to these questions.

Cheers,
Jonathan