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Unable to connect to nest app

Community Member

I have the nest app on my phone but have been trying to connect for 2 days and not working…says try again later after I put in entry key


Community Member

I had to create a new Home location on the app from the Home location I had for my nest thermostats.  Then the Protects went on fine.  The only thing I don't know is whether the thermostats and Protects will talk to each other when they are in different Home locations on the app.  I've submitted that question, but no answer yet.