Where can I find a replacement 240v connector for my Nest Protect (UK)?

[Pr_nestuser]

Hi

As the post says I'm trying to find a replacement for the wire which comes with a nest protect. After a house move I have two protects with no connector and no way to wire them. Any help would be greatly appreciated.

[David_K]

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

[Pr_nestuser]

Hi David

Was there any news on this? Would be great to understand where to get a connector?

[David_K]

Let me check in on this and see if I can find out what's going on.

[Pr_nestuser]

Hi David

Still nothing through, should I give this up and try elsewhere. If so will post a note to other members of the community as it's something people probably should know before purchase, not great environmentally or from a customer service POV.

[GarrettDS]

Hey there, 

Apologies for the very late response. 

For a replacement, I would suggest contacting customer service here.

Please let us know if you have any other questions. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS