need to remove 2 nest protects but cant find the settings in app...

[optimax]

need to remove 2 nest protects but cant find the settings in app...

[jbh]

In the Nest App, click on any Protect.  You'll then see a popup with See History or Done.  Hit Done.  Hit the "gear" icon in the top right corner.  In the "Protects" section, click one you want to remove.  On next screen, scroll to the bottom where you'll see "Remove Nest Protect"

[zoeuvre]

Hi optimax, 

Thanks for posting here in Community forum, and I'm sorry for the late response. 

To remove your Nest Protect from your Nest app, follow the steps on this page:

1. Sign in to the Nest app.
2. If you have another home, on the app home screen, tap Menu  in the top left corner. Then select the home that has the product you'd like to remove.
3. On the app home screen, tap Settings. 
4. Tap the product you'd like to remove (For Guard, Detect, and Tag, tap Security, then the product you'd like to remove).
5. Scroll down and select Remove [product name].
6. You'll then be asked to confirm your choice.

If you're not going to use your Nest product again, make sure to do a factory reset. Select your Nest product below for reset details.

Let us know if you have any other questions. We're happy to help. 

I appreciate your help, @jbh. 

Best,

Zoe 

[zoeuvre]

Hi there, 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks,

Zoe 

[zoeuvre]

Hello optimax, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

All the best,

Zoe