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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3905 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 143910 Views
  • 243 replies
  • 11 kudos

Nest Protect

How concerned should I be? It seems the sensor is working but I checked the history and found this. Should I feel safe using this any longer?

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KO1 by Community Member
  • 417 Views
  • 0 replies
  • 0 kudos

Can not connect to Wi-Fi

My Nest Protect is not connecting to Wi-Fi. All other functions are fine. What do I do to reconnect?

jseward9 by Community Member
  • 950 Views
  • 1 replies
  • 0 kudos

Changing the name of Nest Protect units

Hi. I moved to a new house and brought my Nest Protect smoke/CO2 alarms with me. I want to rename them to match the locations in the new house. I've followed one set of instrux on google website, but it doesn't seem to work. Ideas?

Wifi issue

Hi, I have 2 gen 2 smoke alarms set up in my house, both are only 5 days old and hard wired, one seems to have lost wifi connectivity within the last 24hrs. I have tried all the trouble shooting google offer on the nest app, but still can not get one...

Waussie by Community Member
  • 1237 Views
  • 3 replies
  • 0 kudos

What to do with expired Nest Protects?

Just replaced 7 Protects. Total PITA, because new ones have a different connector. No need to rant over that now. But what am I supposed to do with all the old protects, connectors and mounts? Can I send them back to Google for recycling?

jjjel by Community Member
  • 7991 Views
  • 3 replies
  • 2 kudos

Lost 120v wired connector please help

I lost my 120v connector wire for nest smoke CO detector during a move a couple months back and given up searching. Any chance I can purchase this somewhere??

KiwiRocker by Community Member
  • 4385 Views
  • 6 replies
  • 0 kudos

Inconsistent blinking lights

I have 3 Nest protects. All three give the bright green "nightly promise" when I switch out the lights, suggesting they're working fine. All three are showing in the Nest app as "everything OK". However, for the remainder of the night two of them hav...

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