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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3582 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 133625 Views
  • 243 replies
  • 11 kudos

Nest Max in caravan

Gday, I am a full time caravanet on 240v power at caravan parks. When I am off grid I'd like to be able to use my Google Nest Hub Max via 12volts caravan power supply. Is there a 12v adapter I can get to use this way, please.?I don't think it would b...

NEST Protect

Good afternoon,Has anyone else had loads of issues with NEST products failing recently?I have had an IQ Camera that failed and was replaced under warranty, now I have a NEST Protect GEN2 which has failed after 2.5 years and although the unit itself w...

MartinC by • Community Member
  • 419 Views
  • 0 replies
  • 0 kudos

how to disable the old smoke detector?

I have bought a Nest Protect smoke detector (battery) to replace my old smoke detector. but I take off my old smoke detector, there are four wires connected to it, two are power, two are alarm relay connected with a resistor. When I removed those wir...

Simonsky by • Community Member
  • 411 Views
  • 0 replies
  • 0 kudos

Best Protect alerts

Hi - hoping someone can help, please! I have just connected a nest protect smoke alarm. I want that to send me alerts and ideally call me if there is an issue while I am away, with the app set to ‘away’. Can’t see how to set this.

Emz by • Community Member
  • 799 Views
  • 1 replies
  • 0 kudos

Nest Protect smoke detectors

Every day for the past 3 days one of my nest protect smoke detectors has gone offline and cannot connect to Wi-Fi. I cannot get them to reconnect. My wifi is working fine. Is anyone else having this problem and how do I fix it?

Jms1977 by • Community Member
  • 402 Views
  • 0 replies
  • 0 kudos

Nest Protects online but flashing yellow?

Hi there,I have 3 Nest Protects in my home. Yesterday, I silenced an alarm in the kitchen (Smokey cooking) and since then the other two Protects in my house are still flashing yellow. If I tap the button on the two that are flashing, it gives me the ...

Pilsco by • Community Member
  • 3410 Views
  • 6 replies
  • 1 kudos

Nest thermostat Off line

Hi my nest thermostat has gone off line tried restarting , Wi-Fi working In The house no changes apart from it going offline ??

DF2 by • Community Member
  • 868 Views
  • 3 replies
  • 0 kudos

Nest Protect 2 - Mount Changed

Why change the mount? Going from expired gen 1 detects is all the more difficult. Plus the new mount is much more difficult to attach. Very frustrated right now. Why Google, why why why?

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