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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2088 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124456 Views
  • 243 replies
  • 11 kudos

Nest Protect Wiring Harness

I have a Nest Protect 2nd Generation Smoke Detector/CO alarm and it did not come with the wiring harness, even though it is a wired model. I need one. Can you please open a case for me and have one sent to me? Thank you.

Nest Protect Gen1

Hi, I recently painted and somehow the Nest Protect backplate went missing. I tried to fine a 3D print file but have not. Anyone know where to buy the backplate and also the connection wire?

AJRNYR by • Community Member
  • 314 Views
  • 0 replies
  • 0 kudos

Hacked home nest

I have been dealing with a remote controlled hacker using an I phone and windows computer and they're in my electronics and my parents and friends phones is there a way to block them from using the home nest app? This has been going on for almost 2 y...

Christi by • Community Member
  • 884 Views
  • 2 replies
  • 0 kudos

Unable to add device to App

Hi, I accidentally deleted one of my Nest Protect Smoke and Carbon Monoxide alarm from the Nest APP, and I am not able to add it back to the App. I tried different location, e.g. very close to the assisting device, close to the router, etc.Please hel...

leejenn11 by • Community Member
  • 424 Views
  • 0 replies
  • 0 kudos

Why can’t I connect hue to protect

Google why isn’t still not possible to turn on the Philips hue light when the Nest Protect sounds the alarm? I guest that Nest was working on safety for users. iam really disappointing and I have a shame that I bought that Nest Protect, I was better ...

RP82 by • Community Member
  • 1021 Views
  • 2 replies
  • 4 kudos

Unresponsive Nest

Hi,I am facing issue with fixed Nest protect device. In which is says everything fine while its not fine.The device shows everything is OK, but when I tried to disconnect the network or power from the source, it does show any alarm or notifications. ...

Faisal906 by • Community Member
  • 381 Views
  • 0 replies
  • 0 kudos

Nest Protect - Feature Request - Add Location Plus Voice - Garage

Hello,Requesting that location "Garage" be added to locations for Nest Protect. Sure I can use a custom name and it is named garage but the verbal announcement cant say garage so I picked the closest to me - basement - but I don't have a basement. Ma...

ixlr8 by • Community Member
  • 766 Views
  • 3 replies
  • 1 kudos

Conflicting Info on Replacing Nest Protect

I have a chat transcript where google advised me that nest protects will continue to function as detectors after the app says they have to be replaced. However, Google support online states they will not continue to function. Which is it? Anybody kno...

JohnrC by • Community Member
  • 301 Views
  • 0 replies
  • 0 kudos

nest doorbell wired

any way to setup a nest doorbell without a scan or code? Already installed and cannot remove to get code

Jfisher by • Community Member
  • 461 Views
  • 1 replies
  • 0 kudos
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