cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

nest protect smoke sensor failure 1 year old

Balajikenneth
Community Member

My nest protect starts chirping at early morning like 3-5 am. I tried to reset it by long press and it does a self test followed by " everything is fine" message. Later it starts chirping next morning. This has gone on for 1 week now and I've tried the self service methods of dusting it, resetting it etc. This is a direct powered version and not a battery one. This morning it says wifi connection problem too on top of smoke sensor failure.

Screenshot_20220928-145302.jpg

4 REPLIES 4

EmersonB
Community Specialist
Community Specialist

Hi Balajikenneth,

 

We'd like to know more about this. Please fill out this form so we could investigate further. Let me know once you’re done.

 

Thanks,

Emerson

EmersonB
Community Specialist
Community Specialist

Hi Balajikenneth,

 

How's it going? Were you able to fill out the form?

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Balajikenneth,

 

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

 

Best,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey folks,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Thanks for your help, Emerson.

 

Best regards,

JT