How about posting a picture of your thermostat before you install the Nest showing the wires that were connected to the old thermostat and show us a picture of the nest back plate where you connect the wires?
Do you have a heat pump?
do you have a gas furnace?
The AC Cooling Wizard
@JamelW, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share the information that CoolingWizard is asking above. So that we can find a better option to provide. Looking forward to your resposne.
I appreciate the help, CoolingWizard.