10-26-2021 07:47 PM
Is anyone on the 6.2-22 Software version and having issues? My Nest thermostat was updated to the new software last week and since then I have had issues with both shorter cycles and the thermostat running for an extended time (far beyond target temperature). I'm curious if anyone else is having issues.
I've contacted Google / Nest support and not one person has any details on the 6.2-22 version and this software version isn't listed on the software version page.
11-05-2022 07:15 AM
Hi there
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Mark
11-05-2022 12:15 PM
Not sure I have turned off all setting that ruined the motherboard on my new AC unit.
Have you guys fixed the problem from the back update that always started and
stopped the AC unit for no reason. I haven’t done any updates since unless you
guys want to pay for another motherboard if it ruins.
11-05-2022 12:39 PM
Hello Blueyzes66,
Thanks for getting back to us, and I'm sorry for the trouble this may have caused you. Let's see what's going on.
To isolate it, please tell us more about what happened so we can investigate it. Also, have you tried the steps in this guide?
Please let me know as I would be happy to take a closer look and assist you further.
Best regards,
Mark
11-05-2022 03:55 PM
Thanks for the follow up.
11-08-2022 11:57 AM
Hi there,
I'm checking back in. Were you able to do the steps from the link? I'd be glad to hear from you — I'd like to make sure everything is working.
Best regards,
Mark
11-09-2022 12:37 PM
Hi folks,
That's great! Thanks for posting and letting us know how you were able to fix the issue, @egloss.
@Blueyzes66 and @Dangitplzfix, It has been a few days since the last reply, and I am going to lock the thread in 24 hours. If you have any questions, please feel free to create a new post.
Best regards,
Mark