04-28-2022 05:12 PM
Nest thermostat disconnected from WiFi after 9 months of functioning perfectly and will not reconnect. I have tried every troubleshooting suggestion reset, factory reset, power reset, router resets. No other nest devices in hose are affected. It simply no longer see's my router.
05-05-2022 09:02 PM
Hey Timm2ee,
Thanks for reaching out to the Google Nest Community and for trying those steps already.
A few questions — what type of Nest thermostat is this? If it worked before on this same network, were there recent changes made on your WiFi network, the actual thermostat or on the account it is set up on? Also, are you getting a specific message or code when attempting to connect it to any network?
Best,
Melba
05-19-2022 09:06 PM
Hey there,
Checking back in — how's your thermostat now? Still need help with it?
Best,
Melba
05-20-2022 11:54 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba