App Scheduling iphone ,

[shaun4]

Hi All

i want to set a schedule for one hour in the morning do i set at a 21 temp to start and a 21 temp to finish, say 06.30-07.30 and it will turn off at 07.30?

[CBFox]

Create one set point at 6:30am, for 21, and then create a second set point, at 7:30am, for 10 or some other very low temperature.  That way, after 7:30am the Nest won't turn your heat on unless the house temperature falls below 10.  So it's effectively off.

The Nest always aims at the most recent set point in the schedule; there's no concept of "a 21 temp to finish".

[shaun4]

Many thanks for the reply, it makes total sense. Unfortunately there must be a fault as I have been doing this but it keeps turning the heating on randomly and even added another added temp to schedule 

will contact installer

[Jeff]

Hey shaun4,

When you speak with the installer, definitely let us know if you learn anything that will help us continue to troubleshoot with you here. We'll be happy to keep looking into things.

Thanks,

Jeff

[shaun4]

Sure. I have used HIVE before and find it more user friendly, they had a "boost" facility also, will you be adding this at all? 

[Jeff]

I'm not familiar with HIVE's boost functionality, shaun4. Can you explain it and I can see if there's a counterpart?

Thanks,
Jeff

[shaun4]

Simply boost heating or water for 1 hour 2 etc . With Nest it’s a manual thing , you have to just increase thermostat manually by increasing heat, quite often one forgets , with boost it turn off automatically and no need to worry heat is on when one’s does not want it to be

[Jeff]

Thanks for the explanation, shaun4. While that feature isn't available now, I can definitely see your use case for it and I'll pass it along to our teams as a feature request. Those requests are reviewed regularly by our teams when making product decisions, so I'll make sure your voice is heard on that.

Thanks,
Jeff

[EdwardT]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
 

Thanks,

Edward

[Jhonleanmel]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel

[Jeff]

Hi shaun4,

I just wanted to jump in real fast to see if you saw CBFox's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff