10-10-2022 09:42 AM
Checked the thermostat settings at the thermostat and all appear to be fine...WIFI connected and showing correct conection...Current Version (6.2-27) indicated. In the "Nest App" window I get this message "This thermostat is connected to an account"
Thermostat appears to be following the schedule I had set up but I can only manually adjust it. The apps on both my Android and my PC were working fine from April of this year until just a few days ago. Now, neither is working.
10-14-2022 11:54 AM
Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat using the app. I'd love to know more about this and I have a few questions:
Looking forward to your response.
10-17-2022 02:22 PM - edited 10-18-2022 02:34 PM
10-18-2022 02:33 PM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.