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Blinking Orange

Mc101201
Community Member

Nest thermostat started blinking orange and then red.  Other posts said it was a charging issue.  I had it charging all day at least 10 hours and it’s still blinking orange now and not heating the room.  I hat gives? Is this a bad model? 

2 REPLIES 2

Mc101201
Community Member

BTW I have two other nest thermostats in the house and no issues. This is my 3rd newest one that has the issues which I purchased last year. 

Markjosephp
Community Specialist
Community Specialist

Hello Mc101201,

I'm sorry for the inconvenience you've experienced with one of your Nest Thermostats. I understand that it's not holding a charge, and that's definitely not what we intended. I'd be happy to shed some light on the situation here.

Can you post a picture of its wiring setup? Are you getting any wiring reports or message codes? Also, please gather the power readings in the Technical Info settings or in the Equipment settings, depending on the Nest Thermostat version you have.

I'll look forward to your response.

Regards,
Mark