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C WIRE

Pa-T
Community Member

Google Nest Thermostat

During set up app told me that I needed a C wire for full funtionality, so I connected one. Now the app continues to tell me that it is not connected when I know that it is. Have tried factory reset and deleting and re-introducing the thermostat but app will not recognise the C wire - any suggestions?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Pa-T,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pa-T,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Eric_B
Community Specialist
Community Specialist

Hey Pa-T,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric