Can’t connect to wifi

[WilAngelos]

Nest.com/w5

[Markjosephp]

Hello WilAngelos,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

Could you provide a rundown of all the steps you've tried? Also, you can try restarting your thermostat by going to its settings or by pressing and holding the screen for 10 seconds until it shuts down to refresh. If the same issue persists, please let me know.

Regards,

Mark

[Markjosephp]

Hi there,

I appreciate all the steps you've shared, Diana.

@WilAngelos, I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.
 

Best,

Mark

[Jake]

Hey there,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake