12-17-2022 05:00 AM
My thermostat lost power and wifi, and when power returned, the thermostat didn't recognise the PIN that had been working fine until then. When I go into the app and press the settings icon in the top right corner, the only information displayed is under 'About' (and the lines are: Equipment, Technical Info and Your Data). The only option I'm given is 'Remove thermostat' and not anything about resetting the PIN. Can anyone help ?
12-17-2022 05:51 AM
I solved the problem I myself caused......by remembering the correct PIN, and that freed up everything else !
12-20-2022 09:43 AM
Hey there mpendercudlip,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.