Code for thermostat to reinstall

[Bootsie]

I was having an issue saying Offline on my iphone. After 3 hours and trying everything decided to uninstall app. Now can't install app because can't find box with code.

Hope someone can help.

Elissa

[David_K]

If you have the Nest Thermostat model, the QR code or setup key you need during setup in the Google Home app is printed physically on the back of the thermostat display. 

If you have one of the Nest Learning Thermostat models, the QR code or entry key you need during setup in the Google Nest app is not printed physically on the device. On the thermostat itself, you need to press it to open the quick view menu and tap the Settings cog. Turn the ring to select Nest app and press to open it, then select QR code. The thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on the thermostat instead.

How to tell which Nest thermostat you have - Google Nest Help

[Markjosephp]

Hello folks,

Thanks for lending a hand, @David_K.

@Bootsie, I hope you've got the answer you're looking for. How's it going with your thermostat? Have you tried reconnecting it? If you're still in need of assistance, feel free to let us know.

Regards,

Mark

[EmersonB]

Hello everyone,

@Bootsie I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your response, davidking and Mark.

Thanks,
Emerson

[EmersonB]

Hello Bootsie,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Best, 

Emerson