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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4666 Views
  • 0 replies
  • 5 kudos

Can't add Nest E thermostat to Nest App

I can't access the menu on the Nest E screen. All I get is this on the screen or sometimes the same thing without the download symbol. These symbols came on after I default reset the thermostat. When I try to "add product" for the thermostat, it look...

NestScreen1.jpg
MikeWard by Community Member
  • 314 Views
  • 1 replies
  • 0 kudos

Temperature sensor

Can you add temperature sensors to UK Nest thermostats?

Rids by Community Member
  • 1268 Views
  • 6 replies
  • 2 kudos

No WiFi connection between the nest v3 and heatlink

I have had the thermostat for about 3 years and since yesterday i keep getting a connection error. Wired is working fine but the WiFi connection wont connect anymore. I checked the heatlink and seems to work fine. I gave it a factor reset up to blue ...

Yuni by Community Member
  • 410 Views
  • 4 replies
  • 1 kudos

Nest

My best goes offline every day/night. WiFi is good and stays connected to other devices in house . I have the latest app according to the thermostat. I have to restart the thermostat everyday. Sometimes more than once

JCL by Community Member
  • 118 Views
  • 0 replies
  • 0 kudos

Resolved! multiple google accounts for Nest Thermostats

We are planning to get Nest Thermostats. So here is a question. I understand that you will need to use one google acocunt to set up the Nest account. Does this mean that all the family members will know my google password?Thank you

Paige-Roo by Community Member
  • 354 Views
  • 1 replies
  • 0 kudos

Heat link no light

Hi, my nest heating link has stopped working.There is no light on it. There is power to the boiler and the boiler is on but I can’t get any heating and can’t use any troubleshooting because it seems to just be dead.My thermostat has a H71 error. Plea...

snedh1 by Community Member
  • 123 Views
  • 0 replies
  • 0 kudos

Wiring help.

My old thermostat has a terminal marked "W/E" with a white wire connected. I'm guessing this is where the white wire on the Nest thermostat gets connected. Please confirm if you're positive. Google online chat was not helpful.

BillyZ by Community Member
  • 257 Views
  • 1 replies
  • 0 kudos

Google Power Connector

Hi everyone! I'm installing my google nest power connector on my furnace and I've ran into a couple of things that I didn't expect. First, my furnace has NO "Y" wire at all but it has a "W" wire, so I'm assuming I can use those interchangeably since ...

jnault35 by Community Member
  • 190 Views
  • 0 replies
  • 0 kudos
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