Nest thermostat changing temperature

[Mike_Ely]

So I have been working at home for the last few days and I am noticing that the temperature set on the stat is 30°C when it is supposed to be 15°C. Now getting concerned about how often this happens when I'm not here. Yes all of the smart features are turned off because I don't want the heating to come on if I come home for 30 minutes as that seems pointless to me. Confused as to why it goes up to 30°C as the highest I have it set is 21°C.

[Markjosephp]

Hello Mike_Ely,

I'm sorry to hear that your thermostat isn't staying at the temperature that you set. I'm sure that is frustrating, but I wanted to see how I could help.

Could you please tell us the model of Nest Thermostat you have? If you have the Google Home app, check the Home and Away Routines and remove a preset schedule for the thermostat. Also, could you provide a rundown of all the smart features you've disabled?

I'll look forward to your response.

Regards,

Mark

[EmersonB]

Hi everyone,

@Mike_Ely I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to read the information and check the link that Mark has shared? In case you have an update, you know where to find us.

I appreciate the help, Mark.

Best,
Emerson

[EmersonB]

Hello everyone,

@Mike_Ely just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Thanks, 

Emerson