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Compatability

Maritzag
Community Member

I started the process diy and I dont think its compatible. Maybe I need a C wire and the HVAC companies I called to help have dismissed me. I have attached pictures for referenceE81E76EA-4399-4B1A-B8CA-3D1B724D2098.jpegF3C3EDD3-57DE-4300-9F40-B0D3ADF199AF.jpeg

11 REPLIES 11

MelbaDT
Community Specialist
Community Specialist

Hey Maritzag, 

 

Thanks for reaching out and for the photos. 

 

I just want to confirm some details from you to better understand your setup. What system do you have? Do you have a heat pump? 

 

Best, 

Melba

Maritzag
Community Member

 I don’t think so. I live in south Florida. What would that look like?

Jake
Community Specialist
Community Specialist

Hey Maritzag,

 

I wanted to jump in and see if I could be of help. Using our Compatibility Checker, I am showing that your system should be compatible. You will want to remove all jumper cables. From what I can tell, is you will want to wire the system using W, Y, RC, G. Here is an article with more details on the wires you are seeing. Please let me know if you have any questions from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Maritzag,


I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Maritzag
Community Member

Hey! There is no RC on my nest though. Y,C, W on the left and then G, R, CB on the right

 

Maritzag
Community Member

More p

A00B3C7A-5A3E-4A81-B9AA-D8C1E6784163.jpeg

ictures for reference

JenniferV
Community Specialist
Community Specialist

Hi Maritzag,

 

Thanks for the photo. We'd like to know more about this. Could you please tell us your HVAC make and model? 

 

Thanks for the help here. Melba, Ryan, and Jake. 

 

Regards,

Jennifer

Ryan_G
Community Specialist
Community Specialist

Hey everyone,

I'd like to jump in here and check if you've seen Jennifer's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Jennifer.

Regards,
Ryan 
 

Ryan_G
Community Specialist
Community Specialist

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan
 

Ryan_G
Community Specialist
Community Specialist

Hey everyone,

I'd like to jump in here and check if you've seen Melba's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Melba.

Regards,
Ryan 
 

Ryan_G
Community Specialist
Community Specialist

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan