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Compatibility issue

ttantt
Community Member

Thanks in advance to everybody.  I just bought the Nest Thermostat and the online Google compatibility checker says my system is compatible.  My wiring is C L W2 E  R G O Y

The google home app says my system is not compatible.  Anyone have a solution to this?  Any help would be appreciated.

 

Thanks

4 REPLIES 4

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

You need to post a picture of the original thermostat's wiring here.

Based on what you have provided so far your system is only compatible with the Nest 3rd Gen Learning Thermostat.


To ensure that I see your reply, please tag me using @Patrick_Caezza

Ryan_G
Community Specialist
Community Specialist

Hey ttantt,

 

Thanks for posting here in the Google Nest Community.

 

I'd like to jump in here and make sure that you've seen Patrick_Caezza's response. Let us know how it goes and we'll be glad to assist you further.

 

Best regards,

Ryan

 

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan


 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan