08-10-2022 01:35 PM
When I try to set up my Nest Thermostat to Google home on my Android phone when I get to the supplemental Nest terms I hit I agree and then I get an error message that says request contains invalid argument what do I do. I tried uninstalling the app and reinstalling it I tried turning the thermostat on and off I keep getting the same error message. Help!
08-17-2022 05:33 AM
Hi Mitchkam,
Thanks for reaching out here in the Google Nest Community.
After you've reinstalled your Google Home app, we should allow the app from the menu > settings > app and then allow the app to make the necessary access.
Let me know how it goes by replying to this thread.
Regards,
Ryan
08-21-2022 04:27 AM
Hey folks,
I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Best regards,
Ryan
08-22-2022 04:45 AM
Hey there,
Thanks for being here in the Google Nest Community.
I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.
Best regards,
Ryan
08-22-2022 07:35 AM
i did not understand what you mean by "we should allow the app from the menu"
08-24-2022 11:03 AM
Hi Mitchkam,
Thanks for the reply and we're sorry for the delay.
I am sorry for the confusion here. From your Android phone, we'll need to set the permission for the Google Home app in the settings. By doing so, the Google Home app can make the necessary adjustment and communicate with your devices in the network.
Regards,
Ryan
08-24-2022 12:50 PM
Google Home is not showing up in my settings-permissions and i have it downloaded on my phone. Should i be looking in the permission for Google? And then once I'm in it what am i looking for?
08-25-2022 04:48 AM
Hi Mitchkam,
Thanks for the reply.
When an app is being installed in your phone, you can go to settings > apps > then select the app that you wish to check the settings with.
Regards,
Ryan
08-28-2022 05:32 AM
Hey Mitchkam,
I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Best regards,
Ryan
08-29-2022 07:31 AM
Hey there,
Thanks for being here in the Google Nest Community.
I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.
Best regards,
Ryan