cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4443 Views
  • 0 replies
  • 5 kudos

Not starting up

my nest thermostat no longer starts up after a manual reset after it no longer connected to the wifi network. When I start it up now the logo stays on the screen and it does nothing else. does anyone have an idea what i can do about it?

Rob84 by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Resolved! Room temperature

I can set my thermostat to 21° with the app & later without my input it resets itself to 22° or 23°. I want to control the set temperature not the app.

49ers by Community Member
  • 352 Views
  • 4 replies
  • 0 kudos

Resolved! History on thermostat

In nest app when I click on history tab last 2 days showing “no usage”.I don’t understand, does it mean my AC is off ? There is nobody home. It’s on away mode. Thx.

Polossine by Community Member
  • 881 Views
  • 11 replies
  • 0 kudos

Account disconnected

I cannot get to my code on the back of thermostat because it is attached to the wall. I went to settings and it says ACCOUNT DISCONNECTED. HELP. I’m freezing. It is so cold in here.

Yssim918 by Community Member
  • 938 Views
  • 12 replies
  • 0 kudos

3rd gen Nest thermostat 2-wires connected to alpine burner

Hi, I have a 3rd generation nest thermostat connected to an alpine gas burner. There is an only a 2 wire that is wired from then thermostat to the burner. red and white wires. connected red wire to red connector on the burner and connected white wire...

Vdimaio77 by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

WARRENTY REGISTRATION

Hi All,I have just got installed nest learning Thermostat by a professional company. Just wondering for 5 year warranty if i need to do something ? Thanks

SHAM89 by Community Member
  • 235 Views
  • 3 replies
  • 0 kudos

Switching the Scheduling to On

HiI've checked a few older posts but they either don't have the answer or the posts have been closed. Have to say this Nest is one of the most frustrating things I've come across recently. I really was hoping it was easy to use. Here is the issue I h...

Keith1970 by Community Member
  • 350 Views
  • 7 replies
  • 0 kudos

Resolved! Next Power Connector jumper

What is the function of the blue jumper on the edge of the Nest Power Connector? See photo.

PowerConnectorJumper.jpg
wrpeet by Community Member
  • 1089 Views
  • 9 replies
  • 0 kudos

Nest Heat Link - No Light - No Response

No response from the heat link unit from the boiler. No light at all.No power outage , woke up in the morning and it had dropped off from the thermostat and has not been on since. No obvious signs of lose wires and definitely no damage. About 18 / 24...

Phils54 by Community Member
  • 431 Views
  • 6 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote