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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23697 Views
  • 0 replies
  • 8 kudos

Nest thermostat as a weather station

Dear community.I just changed my HVAC system and unfortunately I was asked to replaced my Google Nest Thermostat for the one provided by the manufacturer which doesn't communicate with my google nest thermostat sensors that I have around my home. The...

Nest Learning Thermostat with Lennox 2-stage HVAC system

I just had a new Lennox 2-stage heat pump system installed, and connected to my Nest thermostat.I've had the thermostat for a few years, working with my old 1-stage system. When the technicians installed the new system, I guess due to the way they wi...

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Resolved! Tried all the Wi-Fi connection troubleshooting

My nest 3rd gen thermostat was working fine for a year. Out of the blue, it went off-line. It won’t recognize the house Wi-Fi. I’ve done all the troubleshooting. I even tried using my phone hotspot and it did not recognize that either. Help!

RJSoets by Community Member
  • 2507 Views
  • 7 replies
  • 0 kudos

E74 error no power to Rh wire

I installed a Nest learning thermostat about six months ago, which worked fine with no issues. About two weeks ago, my temperature sensor went offline and wouldn’t reconnect. Then the Nest app disconnected and wouldn’t reconnect, and then the wifi wo...

Danjoyce1 by Community Member
  • 1847 Views
  • 6 replies
  • 0 kudos

Turn off eco mode on original nest thermostat

I have an original nest thermostat. Nest app won't recognize it. (only has nest e or learning thermostat as an option). Waking up hot in the middle of the night because thermostat goes into eco mode. Just started doing this recently. How do I stop it...

MaxM by Community Member
  • 659 Views
  • 3 replies
  • 0 kudos

Nest app will not finish setup

After my “learning” Nest was installed and operating correctly since February, it went offline.I have reset the thermostat for WiFi, etc.I went to set up the app, and it freezes after I select the thermostats location.I have removed and reinstalled t...

Gars by Community Member
  • 3928 Views
  • 17 replies
  • 3 kudos

3rd generation thermostat black screen, no lights

My 3rd generation thermostat suddenly just has a black screen but still appears to be working (well at least with the app anyway) . It also makes the right noises when you turn the dial round. Reset with a 10 second hold hasn't worked. It's plugged i...

TimC by Community Member
  • 3629 Views
  • 13 replies
  • 1 kudos
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