cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

I cannot connect to the thermostat

My Thermostat has connected to the account of the previous owner and every time I want to get the entry key, it says it is already connected. I don't know what to do, since we don't have access to the previous owner.

saharpar by Community Member
  • 329 Views
  • 6 replies
  • 0 kudos

Power conector install

I'm trying to install my nest thermostat to my two wire heating system. Google sent me a power connector to provide the needed power to run it, but the wiring on my boiler doesn't match any of the diagrams they provided. Anyone have any experience wi...

Freefs119 by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

Dial won’t work in nest thermostat

The dial will no longer turn in my nest e learning , I can only click it but can’t adjust the temperature or find the code to add it to my wifi. Is this fixable or do I need to buy a new , non google thermostat ? thanks

Kpeter04 by Community Member
  • 277 Views
  • 6 replies
  • 0 kudos

Nest thermostat not turning on boiler after summer

Nest thermostat has been installed for around 5 years and works both our hot water tank and heating via boiler.this summer we turned on eco mode for heating and having just come back from a holiday we have turned the stat back on but the heating now ...

Koosh by Community Member
  • 189 Views
  • 1 replies
  • 0 kudos

1 Google Nest Heat Link 2 Google Nest Thermostats

Just wanted to ask someone if it is possible to run a 2 zone system from a combination boiler using 1 heat link to 2 nest thermostats or does each nest thermostat need its own heat link?

Boreoff by Community Member
  • 101 Views
  • 0 replies
  • 0 kudos

Nest Thermostat WIFI W5 BLUES!

So I have 3 Nest thermostats and one vest doorbell. All of the sudden one thermostat - the closest to my router - gets the w5 wifi error. other units and the doorbell are just fine. Restarted the unit - no change. Reset the router - no change. Reset ...

MCLEM48 by Community Member
  • 456 Views
  • 8 replies
  • 0 kudos

Connecting Nest thermostat to second account

So we have just bought a nest learning thermostat and nest mini bundle. After HOURS of trying to set the system up and finding out the numerous bugs in the google system my partner has finally managed to get both the thermostat and the nest mini onto...

Kay2889 by Community Member
  • 278 Views
  • 5 replies
  • 0 kudos

Resolved! Wiring for Nest

Hi,I installed a Nest a week ago it works, but I get errors messages saying it needs a power wire. I'm posting two pictures. The first is the wiring of my old thermostat. The second is of the Nest as currently wired. The white wire in the first pictu...

Old thermostat.jpg Nest wiring.jpg
Honu143 by Community Member
  • 6394 Views
  • 25 replies
  • 0 kudos
to vote