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Could This Be Any More Difficult?

Jefe1
Community Member

Which wire shown below go in the nest Y C W and G R OB spots?

I know I can't connect white and blue as they were (to one spot).

Does the orange wire go to the W or the OB?

 

What is RC vs R?

 

IMG_6325.JPG

11 REPLIES 11

Jefe1
Community Member

Just spent an hour chatting with help desk.  Without a PhD in HVAC thermostats, I am going back to my very reliable Honeywell.  Installation of a thermostat should not require professional assistance.  Very disappointing.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

The white and the blue wire being connected to the same terminal is what is making this hard.

Can you post a picture of the terminal block on the control board in the air handler/furnce?


To ensure that I see your reply, please tag me using @Patrick_Caezza

A close-up inspection of the upper right (photo below):  white is connected to other whites, blue is connected to another blue and a brown,  red connected to red, orange connected to orange, green connected to green.

Jefe1
Community Member

correction, green is connected to grey

Jefe1
Community Member

Here is photo of air handler connection.  Is there an area of this I can focus a better picture on?

IMG_6331.JPG

Jefe1
Community Member

wire close up.jpg

I don't think those are the images of the terminal block.  Somewhere in the HVAC unit there should be a circuit board that has terminal screws.  The thermostat cable, usually brown, will have the individual colored wires connected to terminals.  Usually those terminals will have similar letters as the thermostat (R, W, Y, G, etc).

Those wires in your images with wire nuts could be high voltage so make sure you take appropriate caution. 

Jefe1
Community Member

appreciate your insight.  Will carefully see if I can find what you described

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

Yes, that is what you are looking for. Several manufacturers don't use a control board and the connections are made to colored pigtails with wire nuts.

What you are looking for is the Thermostat cable (usually colored brown) with eight colored wires in it. Once you find it, trace the blue and white wires and see where they connect. If they connect to the exact same point, then that is being run in parallel. Normally you want the white wire connected to the W2/AUX/E terminal so try disconnecting the wires at the end of the thermostat and using a multimeter measure between the white and blue wire (connect white to - and blue to +) if it shows short them both wires are good, if it shows open then there is a good chance the white wire is bad.

If that test shows a short between the two wires, then you can disconnect the blue wire on each end and use it to create a C wire.

Let me know what you find.


To ensure that I see your reply, please tag me using @Patrick_Caezza

I can tell that the thermostat wire enters the unit from the side as shown in the second photo.  The blue and white are not connected together inside the unit.  The blue goes to a brown wire, and the white connects to other white wires.  Hopefully, getting close - its cold in my house!  

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan