Error while setting up nest thermostats-sso-260

[Naveedazam]

I am setting up Google nest thermostats. Followed the instructions, everything went well, thermostats is setup and connected to WiFi. While finishing up the setup on my iPhone (good home), had an error “Com.Google.sso error -206.” And google home app is frozen. When I restart the app, I can see nest, on clicking it shows the temperature for a second and after that it says the setup wasn’t completed and I would need to remove it from my home. Help please.

[Mdn]

Yep get exact same thing

[Dalangi]

Same here. Driving me crazy. Must be a authentication issue or something that needs to be done to the Google account on the back end. 

[Naveedazam · Accepted solution]

I finally worked after doing the below two things while did the factory reset 3rd time :).

I literally stand need to the thermostat and put like within 6 inches distance( booklet days within 12 inches which is weird) but anyways for the sake of it, plus I enter my full address in Google home app so the location is accurate just in case if it has anything to do with it. It passed that annoying sso -206 error and asking about which room do I want to set it up and other setup option, after that I am now able to access it through Google home app.

[Dalangi]

I did one factory reset already. Where do you put in your address in the app?

[Dalangi]

Ok I added my address in my profile, removed two previous nest protects, factory reset the thermostat for a second time, then re added it and it worked. Thanks for keeping me positive to keep trying!

[DD8]

Thanks.  Where did you add your address?

[Dalangi]

Click the “Settings” icon in the middle of the Google Home app, then click on “Home Information”, then add in your address. 

[Jhonleanmel]

Hey folks, 

Thanks for helping here, @Naveedazam and @Dalangi. 
@DD8, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

[Markjosephp]

Hi there,

@Mdn and @DD8, I wanted to follow up and see if you are still in need of any help. Please let me know as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Mdn]

All good now

[Markjosephp]

Hi Mdn,

Thanks for getting back and letting us know that the set up is complete.

If you have any further questions or concerns, feel free to create a new thread.
 

Best regards,

Mark

[EdwardT]

Hi Mdn,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Mdn,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward