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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4532 Views
  • 0 replies
  • 5 kudos

Resolved! Energy Usage in "History"

Hi All,I want to look at my a/c energy usage using the phone or laptop Nest Home App. When you click on the temperature several items appear on the bottom including History. It only shows the past few days. How can I look at the month of July? Or mor...

Kokaku by Community Member
  • 445 Views
  • 5 replies
  • 0 kudos

How to change wifi network on thermostat

I recently changed my internet and need to update the new wifi network to the thermostat. All help directions say to remove device and re-add in order to update wifi network but when I removed the device it now says it can’t be re-added as it is alre...

Kempsy by Community Member
  • 803 Views
  • 6 replies
  • 0 kudos

Thermostat disappeared on Google Home App now need entry key

I would really appreciate it if someone could give me some solutions to this problem. I have read through other questions and tried all the suggestions with no success.We have Nest doorbell and cameras and the Nest Thermostat EI was able to control t...

Resolved! 2022 Nest and Honeywell K wire

So the Nest Compatibility Checker said my setup is compatible with my new Nest Thermostat but I can't figure out what to do with the K wire. My existing Honeywell thermostat has four wires:Blue wire - C terminalRed wire - R terminalWhite wire - W ter...

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Hopeful by Community Member
  • 2511 Views
  • 14 replies
  • 0 kudos

Won't cool

Hi there, I have reset the system twice now and it still won't cool. What can I do?Thank you,Laura 713-320-5504

lauraince by Community Member
  • 329 Views
  • 5 replies
  • 0 kudos

Thermostat can’t add to home

Hey there, I’ve seen a few posts online regarding the same issue but I haven’t been successful in fixing the issue. Installation is successful to the very end but then isn’t able to add to my ‘home’ in google home app and there is no Nest work around...

AdamAta by Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

Nest e heatlink re-cover

So, after the previous conversation on the lack of choices for covers for the nest e heatlink, I purchased a spare heatling on ebay for £20, with the idea that I would experiment on the cover using 3M 1080 wrap (I think the stuff that cars are wrappe...

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actd by Community Member
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Nest not functioning properly

Nest thermostat will not turn the AC automatically on. The thermostat can be set to 77 and it will get up to 80 degrees. It won't be until someone walks by that the AC will turn on. It's frustrating as it's summer and it get uncomfortable in the hous...

davgonza1 by Community Member
  • 455 Views
  • 5 replies
  • 0 kudos

Thermostat

I need help disabling my thermostat so that I am the only one to control settings.. the answers I’ve been getting from the help center are very confusing. Thanks

jgh35124 by Community Member
  • 363 Views
  • 5 replies
  • 0 kudos
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