cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest Thermostat

ShirleyHu
Community Member

Low battery re appears each week after replacing with new batteries.    Unable to connect to wifi due to no

low battery.    Would like to replace a Nest.   My was purchased Nov 21, 2022 from HomeDepot.

Please advise.

4 REPLIES 4

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

How is the Nest wired? Is a C wire installed?


To ensure that I see your reply, please tag me using @Patrick_Caezza

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for helping, Patrick_Caezza. 

 

ShirleyHu, chiming back in to make sure everything is good here. We'll gladly check on your warranty options once we've ensured that all troubleshooting steps were exhausted and the cause of the issue is the Nest thermostat. Could you provide the answers to Patrick's questions above so we could take a deeper look into it?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey ShirleyHu, 

 

How's it going with your Nest thermostat now? Still need our help?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba