Google Nest thermostat does not connect to network

[varnden]

Have reset the thermostat and reset the network on numerous occasions. Thermostat will not connect or recognise any available networks. How do I get this unit swopped out?

[Jhonleanmel]

Hi varnden,

Thanks for posting ― let's get this sorted out.

A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Did you get any message when this happened?

Best,
Mel

[Jake]

Hey there,

I wanted to check in and see if you managed to see Mel's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[varnden]

managed to find Uk contact number and the unit has been swooped out.

[Jake]

Hey there,

I am glad you were able to get in contact with support, and everything is good to go from here. With that being the case, I am going to go ahead and lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,

Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake