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Google home and nest connection

Calicasa
Community Member

After installing a new Nest thermostata in a second house, I had to use Google Home for control. Now I can't get my current thermostat to show up on my Google Home page for this house.

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Calicasa 

Do you have separate Google Nest "homes" for each house, with each thermostat in a separate "home"? So you'll  the thermostat for the second house in its "home" and your current thermostat in its own, separate "home".

I do have separate homes for each device. I am not sure if I need to just get rid of Nest since it appears my thermostat shows as connected. This is pretty frustrating.

EdwardT
Community Specialist
Community Specialist

Hey folks,

 

@MplsCustomer, thanks for the help!

 

@Calicasa, thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat using the Google Home app. I'd love to know more about this. Could you still control your Nest Thermostat using the Nest App? Aside from the Nest Thermostat are there other devices on the home structure?

 

Thanks,

Edward

@Calicasa 

@EdwardT  should not have thanked me. My post a week ago was not helpful; I think I was confused and deleted part of my post. I hope you've been able to resolve your issue; in re-reading it I guess I'm not clear about what happened.

Jake
Community Specialist
Community Specialist

Hey Calicasa,

 

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Calicasa,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake