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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4619 Views
  • 0 replies
  • 5 kudos

Nest Thermostat 1 hour minimum time on schedule

In the app the minimum time I can set my heating to come on for is 1 hour. In the morning before work I want the heating on for just 30 minutes before I leave for work. Can this be changed on the app by the developers. A lot of people are frustrated ...

Rms400 by Community Member
  • 567 Views
  • 4 replies
  • 3 kudos

External hot water control - Potterton Powermax HE

 Hi,I recently purchased a Nest Learning Thermostat for my Potterton Powermax HE boiler. Nicely installed by a Nest Pro but was told that the hot water control is only internal despite there being wiring connections for hot water (brown wire). I’m su...

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BilzoC by Community Member
  • 113 Views
  • 0 replies
  • 0 kudos

Nest 3rd Gen - how to cancel out of Nest Pro ID login?

Hi - I was looking around the options on the thermostat itself, and it is now stuck asking me to enter the 6 digit Nest Pro ID - which I don’t have? I press Done, but it doesn’t cancel. I left it thinking it would time out, but it’s still stuck on it...

Durhams by Community Member
  • 299 Views
  • 3 replies
  • 0 kudos

Nest thermostat wiring

My existing thermostat has Red, Green, Blue, Yellow, Orange and White wires. But the White wire is not connected. Instead, there is a small jumper wire between "W2/X2" and "W1" ? What do I do with the White wire on the Nest thermostat?

Nest thermostat shutting down

I just installed a refurbished Nest Learning Thermostat on the wall and switched on the circuit breaker- but now the screen says “thermostat shutting down” and attempts to restart after a couple minutes with no luck. What’s happening?!

Gverlee by Community Member
  • 7957 Views
  • 4 replies
  • 0 kudos

Nest app issues

I have had an issue with my nest thermostat app for a long period of time now. I cannot get the heating controls to display on the app any more. I have tried a number of things to get the app to display my nest controls but I’ve not had any success. ...

Linanneo by Community Member
  • 204 Views
  • 3 replies
  • 0 kudos
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