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Google nest sensors in France

PierreNeuro
Community Member

Hi all

I'm living in France, with a 3rd Generation Google Learning thermostat. I got a couple of nest temperature sensors from a friend in US, but the app won't let me install them, stating that a firmware update is necessary and might happen soon. But then I realized that firmwares for thermostat in Europe do not match the versions in US, and that maybe these sensors might never work on my device. Is there a rationale for that? Can I bypass this limitation and force the Nest device to use these external temperature sensors? If not, any ideas about what is the reasons preventing the use in France? 

7 REPLIES 7

Kingramo81
Community Member

Very good question. From all my research, I believe that in the EU the temperature sensors will not work, due to firmware being different to the US.

I am looking to see if any other brand of temperature sensor will work with Nest thermostat and so far, the answer is no.

My other option is to buy a US version of the Nest thermostat but that is not something I feel like I should need to do and if it doesn't work, it will be a palaver returning etc and there might be compatibility issues.

I am now looking into Nest Hub (2nd Gen), as these measures ambient room temperature (sleep sensing) but again not sure how this will work with Nest thermostat.

Hopefully, Matter protocol will solve this issue.

Markjosephp
Community Specialist
Community Specialist

Hello folks,

We hear you. We're always looking for ways to improve, and we would appreciate it if you could share your feedback. Nest Temperature Sensors are not yet compatible with UK Nest Thermostat models. I did find a helpful article to learn more about the Nest Temperature Sensor.

If there’s anything else I can help you with, please let me know; otherwise, I will be locking this thread within 24 hours.

Best regards,

Mark

Kingramo81
Community Member

Thanks for the response Mark.

What is the roadmap to update the firmware on EU Nest thermostats?

When the Nest thermostats are updated to Matter, can 3rd party temperature sensors be used?

Thanks in advance

Kingramo81

Markjosephp
Community Specialist
Community Specialist

Hi there,

While we don't have any details to share about if it's going to be available in the future, but our team is constantly improving Google Nest devices by adding more supported features for reliable ways to control smart home devices. We appreciate users who are keen to share with us their insights, and we'll be sure to pass this along to the right team. Stay tuned to our social channels or to the Google Nest Community Forum page for news and announcements.

Please let us know if you have more questions in mind.

Best regards,

Mark

Hello everyone,


Chiming in to check if you have additional questions or concerns, as we will be closing this thread in 24 hours..

Best regards,

Mar

Hi Mar,

I have decided to purchase a second UK thermostat and then see what happens over the next couple of years with Matter, Nest improvements and new releases.

Thanks for the advice.

Markjosephp
Community Specialist
Community Specialist

Hello Kingramo81,

Sounds great! To keep up with the latest, stay tuned to the Google Nest Community Forum page for news and announcements.

So I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new post.

Best regards,

Mark