01-14-2022 05:59 AM
Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blown. You'll not be able to use the heat link as the voltage is insufficient for the connected devices but an electronics engineer may be able to carry out a fix.
01-17-2022 02:53 AM
Hi there. Thanks for the tip. If you ever have issues with your Heat Link, feel free to contact Nest support or reach out here. We'll do our best to get it fixed.
01-20-2022 04:05 AM
Hello again. Just checking. How's it going with your Heat Link?
01-21-2022 04:30 AM
Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.