Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest is offline

My nest won't connect to the wi-fi. This issue is beeing going on since I bought this product.It gives me the message error w5 and I can't even speak to anyone from google. Is there a phone number I can call?Frustrating!

I am trying to install a NEST Thermostat, it is asking for a C Wire. there is no place for a C wire

I am trying to install a NEST Thermostat, it is asking for a C Wire. there is no place for a C wire. We have an old thermostat, and there is no place to put a C wire. Please help.

Nest learning thermostat runs gas forced air furnace when in AC mode, wiring, C wire are all correct

Furnace comes on and runs continuously until power is cycled. This happens in AC mode, and sometimes while the AC is also running. All wiring has been double checked, C wire is in place and connected properly. I had the newer and cheaper Nest thermos...

Nest compatibility wire photo post

helloI have this thermostat and I don't know if it's compatible with nest. can someone help thanks

Nest thermostat

I have the third generation nest. I set the temperature to 70. Ac kicks in, works well for a few hours then turns off and the inside temperature is 80. It is set to cool and the target temperature is 70. The hvac was replaced as we thought that was t...

Nest Learning Thermostat - How to delete a previous tenants account

I'm the Landlord of a property with a Nest Learning Thermostat. The previous tenant has vacated and not deleted her account from the Nest Thermostat.The new tenant said they cannot access the App & the Nest is now locked.My first question is can the ...

Re: This W5 error is getting annoying

My Thermostat with the W5 error has been replaced last week. I receive a complete new box with Thermostat and Heatsink. so I called the Dutch Google helpdesk because I wasn't sure if I had to replace both. Replacing the heatlink is a lot of more work...