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Heat Link Failure

CE07
Community Member

Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blown.  You'll not be able to use the heat link as the voltage is insufficient for the connected devices but an electronics engineer may be able to carry out a fix.

3 REPLIES 3

CristianC
Community Specialist
Community Specialist

Hi there. Thanks for the tip. If you ever have issues with your Heat Link, feel free to contact Nest support or reach out here. We'll do our best to get it fixed. 

CristianC
Community Specialist
Community Specialist

Hello again. Just checking. How's it going with your Heat Link?

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.