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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4660 Views
  • 0 replies
  • 5 kudos

Just installed C wire; Nest not working

My Nest thermostat worked fine for about 3 months, no C wire, then I assume the battery died. I tried charging it up through the USB port but could not get it to charge and startup. So I hired someone to hook up the C wire to the thermostat and my fu...

No Nest App on my thermostat so I can not find my entry key

My bedroom nest thermostat does not show up on my Nest app on my phone. When I go to add the device (already installed) in, it says to go to Settings then select Nest App (on the thermostat) to bring up the Entry Key, but on my thermostat under Setti...

fairorth by Community Member
  • 226 Views
  • 5 replies
  • 0 kudos

Lost thermostat in app

I lost my thermostat in my app. How do I get it back? I tried logging in again but it is acting like I’m adding a new thermostat. Do I have to reset and start all over?I think it might have occurred after a little earthquake we had.thank you!

Dmecozzi by Community Member
  • 111 Views
  • 1 replies
  • 0 kudos

Nest is cooling too much

Good morning, I installed my nest yesterday and it is cooling my house too much. I have 3 nests, one on each floor. With my old thermostats I never had this problem. But for example my nests were set on 76, 73, 68 on the 1st to third floor throughout...

JP31 by Community Member
  • 134 Views
  • 1 replies
  • 0 kudos

boiler and nest no longer playing nice

Hello, have been using a Nest thermostat for a few years, but something has stopped working.The equipment isNest Thermostat: Display 2.8Heat Link Amber 1.5The boiler is a Worcester Greenstar 30 CDIHeat Link is connected fine and greenWhen the thermos...

dagnut by Community Member
  • 394 Views
  • 6 replies
  • 0 kudos

Wiring help (no wires)

Greetings. Recently moved and the new place has a he firnace installed 2 years ago. When the new furnace was installed, they installed a wireless thermostat, and rather than simply using the existing wires any way, never botgered to hook things up. T...

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