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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Aux wiring question

Hi community.based on my old thermostat wiring, I am unsure how this W/aux1 would be configured on the nest learning. Feedback welcome  

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Jasonww by Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

App always shows red (heating) even thought it’s not on

Good day, the Nest app and the Google home show my thermostat heating (red) all the time, even if the temperature does not require it. Nor is the heat on. But when I manually turn the heat on the furnace activates it works normally. I’ve have the uni...

aMacpg by Community Member
  • 430 Views
  • 3 replies
  • 0 kudos

Boiler not firing up

Hi,A week ago me and my husband realised that our combi-boiler was not firing up when the house temperature was dropping bellow the set temperature value on the thermostat.Initially we thought it could be a Thermostat->Heat Link connection issue but ...

Juliet82 by Community Member
  • 618 Views
  • 9 replies
  • 1 kudos

New user who can not work with Nest thermostat

Hi, I've recently moved into a new house with a Nest thermostat that was already set up. I'm looking to understand how to operate it. I've installed both the Nest and Home Apps and followed the instructions in both apps to connect to the thermostat. ...

Qazxsw2 by Community Member
  • 108 Views
  • 1 replies
  • 0 kudos

Heating when it should be cooling, not a heatpump

Heating when it should be cooling, not a heat pump and no option for heat pump in the system anyway. The only options I have is Forced Air, in-floor radiant, radiators, electric strip.

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IDK3 by Community Member
  • 273 Views
  • 7 replies
  • 0 kudos
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