Heat Link wont turn on

[andysedd]

I have had my nest 3rd generation for approx 10 months but it has now stopped working. I have had an electrician in yesterday who has confirmed the power supply works but that the unit is faulty. How do I arrange for a replacement please?

[Vladut]

Thank you for all the information. 

I'd like to investigate this further. Please fill out this form so we can gather your details securely, and let us know here once you've done it https://bit.ly/3oVDg4g . Make sure to include the display serial starting with 09A, the email associated with your Nest account and your full post address. Also make sure to include your username in the Social handle field so we can identify the form you submitted. 

[AlexD]

Hi @andysedd , I wanted to check in.

Did you get the chance to fill out the form my colleague suggested? Make sure to let us know here once you have.