07-03-2023 11:01 PM
My Nest Thermostat (1st generation) worked great in my last apartment. But since I moved and installed it in my new place it blows hot air when it is trying to cool. (It blows hot air when it is trying to heat as well).
I am in an apartment complex so I have limited knowledge of the systems being used.
many help would be great!
07-08-2023 11:05 AM
Hi kbradylong,
Thanks for reaching out to us, and I'm sorry to hear about the situation. Please answer the following:
I'll look forward to your response.
Best,
Zoe
07-09-2023 05:24 PM
I don't know. I am not sure which unit outside is for my unit.
I don't know.
Where would I find this? I saw all the other questions on the community that refer to O/B wires but I could not find the info on my thermostat
Yes
No
No
No
07-10-2023 09:59 PM
Hey there,
I wanted to stop by and see how I could help.
Thanks for looking into this, Zoe.
@kbradylong, I appreciate you with the details. Big help! Could you please give these steps a whirl?
Keep us posted.
Regards,
Mark
07-11-2023 07:40 AM
Hello Mark,
Thank you for your reply. There is no heat pump option in the settings.
07-11-2023 07:40 AM
07-11-2023 08:31 PM
Hello kbradylong,
Thanks for the screenshot. Could you also share with us your Nest Thermostat's wiring from its base?
Keep me posted.
Best,
Mark
07-14-2023 09:46 PM
Hey there,
Checking back in — how's it going? Have you managed to take a photo of your thermostat's base? Let us know so we can move forward.
Best regards,
Mark
07-17-2023 10:11 PM - edited 07-17-2023 10:11 PM
Hi kbradylong,
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Thanks,
Mark