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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15440 Views
  • 0 replies
  • 6 kudos

Nest 3rd generation heat link

My nest thermostat is coming up with an error code H71. I had a heating engineer come out to look at this today and they advised their is no power coming from the heat link? Iv seen this is a common fault from other customers and wondering how I can ...

Nest heat link

My heat link is completed dead, no lights, not responding at all, fuses/sockets checked. I can't turn on the heating manually without the heat link responding. What do you suggest?

Suts by • Community Member
  • 1155 Views
  • 4 replies
  • 0 kudos

Unable to Find W-Fi Network TD004 (0.65)

Thermostat was able to connect to my previous router. When I upgraded to a new router the thermostat is unable to find the wi-fi network. The error on the app is TD004 (0.65). I have done the following:Factory reset on thermostatReset wifi routerRese...

bbohnson by • Community Member
  • 3487 Views
  • 7 replies
  • 1 kudos

Heat Link seems to have died

Hi, I seem to be having a issue on one of my gen3 heat links(I have two zones).As of about 2 weeks ago no lights on one of the heat links, no error on the linked nest though.I have cycled the power to the device, the heat link lights up briefly, yell...

richt87 by • Community Member
  • 1308 Views
  • 6 replies
  • 0 kudos

NEST THERMOSTAT /// WIFI reconnection

I need my NEST THERMOSTAT RECONNECTED. I changed INTERNET PROVIDER to AT&T and GOOGLE SUPPORT PERSONNEL cannot remedy. Model: GA01334-US SKU: 6427015 Purchased: 03/27/2021

LoneWolf by • Community Member
  • 871 Views
  • 2 replies
  • 0 kudos

App not online

Hi there, I'm moving this thread to the Master thread as this is a duplicate topic.

GarrettDS by • Community Specialist
  • 290 Views
  • 0 replies
  • 0 kudos

How to Block Heat-Cool Mode ?

Configuration is two Nests, two zones (EWC zone panel) with gas forced hot air heat plus A/C. Conventional R-W-Y-G-C wiring (G zone 1 only).The zone panel has "seasonal mode" switch to allow heat or cool but not both. This prevents one zone calling f...

aap by • Community Member
  • 1105 Views
  • 5 replies
  • 0 kudos

3rd Gen Learning Thermostat connection problems.

We inherited a Nest 3G thermostat when we bought our house earlier this year. It was working fine as the winter ended but has been dormant during the summer months. It now won't work - there is a green and orange alternating flashing light. If I pres...

Ossipee by • Community Member
  • 1257 Views
  • 3 replies
  • 0 kudos

New heat link

Heat link has broken in 18 months need a new one

Francis by • Community Member
  • 848 Views
  • 2 replies
  • 0 kudos
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