Heat link non funziona

[Ttn]

Buongiorno, il mio heat link di terza generazione non si accende più, è correttamente collegato alla 220v. Come posso contattare Google per la sostituzione?

Grazie 

[David_K]

Before contacting support, there are some things you can try:

• Press the button on your Heat Link and check if you have any lights on it
• Check if your circuit breakers and the switches are set to on
• Turn them off and then back on 
• Press the button again on your Heat Link and check for LEDs

If it still doesn't power on, contact the Google Nest support team:

1. Go to Contact Us - Google Nest Help
2. Select "Thermostats", type a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step" until you see the contact options.
4. Choose to get a call or call or chat with the team as available in your country.

[UanaC]

Hello there @Ttn! I'm sorry to hear that you're facing issues with your Nest Thermostat. Did @David_K 's steps help you out? @David_K Thanks for all the help.I always appreciate it. 

Many thanks, Oana.

[OannaCG]

Hi there, just checking in, did you manage to see the message above? 

[UanaC]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Oana.