10-15-2021 11:26 AM
Heat link not working it has power to the unit h71 on the thermostat will not manual reset no lights showing on it was working fine yesterday
10-16-2021 04:17 AM
What did Nest say when you rang them??
10-18-2021 02:27 AM
luckily I had one days warranty left and am awaiting a call back regarding a replacement unit hopefully they call today I have had to wire up a temporary programmer to get hot water
10-18-2021 04:01 AM
There you go, a phonecall and you have secured a replacement!
I hope this is a lesson to ALL the other pointless posts on this community, that can't be bothered to use a phone, which is a ''Freephone'' number. Search ''Google Nest Contact Number'', it's so EASY!
USE the search in the browser, it's much easier than waiting for a reply here, and let's be honest, anyone ever had a reply from one of the Google staff???? No!!!!!
I am glad you are sorted, and remember if you hear nothing, RING them again, and again etc.
10-27-2021 08:44 AM
Hello again. Just checking in. Do you still need my help?
10-25-2021 08:41 AM
Hi @Tubes,
Thanks for reaching out. How's it going with your Heat Link? Did you receive a replacement?
Regards,
Cristian