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Heat link showing orange light

Dp11
Community Member

Hi I’m having trouble connecting the thermometer to the heat link Tried resetting it only get an orange light can’t turn the heating on 

 

4 REPLIES 4

RXShorty
Bronze
Bronze

Hi @Dp11 

Could you let us know which version you have of the Nest Thermostat?
You could also check the Google Support page to determine this light indication. 

There are some connection issues, it seems. 🙄

george_t
Community Specialist
Community Specialist

Hi @Dp11. I'm sorry to hear you're experiencing this issue, but we'll sort this out together. Let me know if you still need assistance with this and I'll be happy to help.

GeorgeT

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you still need assistance with your device? If so, make sure to let me know. 

Vladut
Community Specialist
Community Specialist

Hi there, as you haven't replied I'm gonna go and close this thread. If you need anything else please feel free to start a new one. Have a great day ahead!